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About Us Catering-Equip are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at jaytrade@tiscali.co.uk

Our Contact details:
Catering-Equip
Jaytrade Ltd
Units 1 - 4 Brocks Farm Twitty Fee. Danbury Chelmsford Essex CM3 4PG United Kingdom
Phone: 01245 224646
Fax: 01245 225078

Email: jaytrade@tiscali.co.uk
Vat No 877 3457 76
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most credit cards including Visa and MasterCard. Using Paypal secure payment we do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone for us to process.

When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All orders over £50 are shipped free of charge orders below this value are charged at £6.50 plus vat
Delivery Schedule Orders once received are processed during normal working hours, if you wish to cancel any order you must contact us during office hours on 01245 224646, should the order reached the stage of despatch a handling charge maybe applicable for restocking.

Large non stock items will normally be sent to you in 5 business days.
All orders over £50 are shipped free of charge orders below this value are charged at £6.50 plus vat
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website you will be transferred to PayPal they use 256-bit encryption. So you know you are safe
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01245 224646 (International +44 01245 224646) or fax us on 01245 225078
or write to us at Units 1 - 4 Brocks Farm Twitty Fee. Danbury Chelmsford Essex CM3 4PG United Kingdom
Privacy Policy Catering-Equip do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm